How To

Find answers to any questions you might have

  • Click on the Register button in the top right section of your screen
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  • Fill in the fom with your details and click on the Register button
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  • Once you have registered a new account after clicking the Register button, you can begin depositing and betting
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  • Click on the login button
  • You can quickly check you balance in the top right corner of your screen
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  • If you open the drop down, you can find more details
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  • If you want to view even more details, head over to your profile by clicking ‘My Profile’ in the drop-down menu and you can find your balance
  • If you open the drop down, you can find more details
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  • Create or sign into your Mercury account
  • Select the Deposit button at the top of your screen
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  • You will be presented with any active bonuses you have qualified for. You can choose only one bonus at a time and you will receive it after a successful deposit
  • Choose the Voucher payment method
  • Enter the voucher code
  • Select Next
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  • After your voucher code has been successfully validated, the money will be credited to your account and you can bet immediately.


  • Create or sign into your Mercury account
  • Select the Deposit button at the top of your screen
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  • You will be presented with any active bonuses you have qualified for. You can choose only one bonus at a time and you will receive it after a successful deposit
  • Choose the Africell Money payment method
  • Enter the amount you would like to deposit (min. Le10,000 – max. Le18,000,000)
  • Select your Africell mobile number or add a new phone number by selecting the New phone number option
  • Select Next
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  • You will be notified on your phone to approve the transaction. After successful approval, the money will be credited to your account and you can bet immediately.


  • Click on the login button
  • Click on the ‘Forgot Password’ button
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  • Enter your email
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  • Go to your inbox and click on the latest email received from Mercury Bet
  • Click on the link and enter your new password
  • Go to our homepage
  • Select the sport you want to bet on, from the sub-menu
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  • Choose the type of matches you would like to bet on
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  • Select the country & League you are interested in
  • Choose the betting category you would like
  • Select the betting odd you prefer
  • Go to your Bet Slip
  • Place your bets
  • Go to our homepage
  • Select the sport you want to bet on, from the sub-menu
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  • Choose the ‘Live Now’ Category of bets

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  • Select the country you are interested in
  • Select the league you are interested in
  • Choose the betting category you would like
  • Select the betting odd you prefer
  • Go to your Bet Slip
  • Place your bets
  • Click on “Free bet” in your betslip
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  • Select the Free Bet you want to use

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  • Navigate to whatever sport or market you want to bet on
  • Make your selection
  • On betslip, place your bet (Stake amount is auto-populated with the Free bet value)
  • Log in to your account
  • Select the down arrow from the top of the screen
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  • Select Withdrawals
  • Enter the amount you wish to withdraw
  • Select the Voucher option from the drop-down menu
  • Select Withdrawal
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  • Your withdrawal request is automatically processed and your voucher code can be found in your profile on the Financial tab. You will need to show the voucher code in one of our agencies/kiosks to receive the cash
  • Once generated, a withdrawal voucher code has to be used within 7 days or else you will not be able to get your funds.
  • Log in to your account
  • Select the down arrow from the top of the screen
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  • Select Withdrawals
  • Enter the amount you wish to withdraw
  • Select the Africell Money option from the drop-down menu
  • Select Withdrawal and then Proceed Payment
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  • Select Your withdrawal request is automatically processed and you will be able to see the transaction successfully proceed via your account in the Financial tab. Funds will be deducted from your balance and credited to your Africell account

If you need more information, kindly visit our Help Centre


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